How Block Chain,AI and IoT applications play a role in Telecom domain

Tasia Rodrigues Feb 25 2021 · 3 min read
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What is the business problem/issue?

 Reliance Jio is looking at IoT, distributed AI, blockchain, and mobile edge computing to

enable world’s largest programmable network with alternate technologies, leverage data

science capabilities to understand customer needs and develop IoT products for consumer,

enterprise & industries IoT to build a complete ecosystem and unlock potential in the telecom


How would multiple technologies address this?

Jio, with the said solutions has recently offered fibre-to-the-home on a trial basis, voice

assistance, recognition and command. It is now planning to roll out broadband powered

home automation, complete suite of home surveillance that can be managed from user’s

mobile device. Jio’s 4G network will complement IoT for enterprise and industrial use cases

that require bandwidth and latency.

Whether the company implemented this in pilot/full scale?

 Yes, launched ‘JioInteract’ that has auto-learning feature to improve answering accuracy,

Home automation segment is in the nascent stage, and real application of use cases have just

started to crystallise for the company. Jio is planning to launch a complete suite of home

surveillance comprising smart camera, smart doorbell, smart lock and chime alarm.

For consumer IoT, Jio is working with a variety of technology vendors and bringing car

manufacturers, consumer durables and appliances players on board to build a complete

ecosystem and create innovative applications like virtual showrooms, product

demonstrations, ordering cart for e-commerce.

 What are the challenges (technical/implementation/from user) faced during the


Challenges faced during the implementation of these technologies are:

• Limited resources for implementing these digital initiatives

• Decentralization of existing digital structures

• Handling operational complexity

• Data processing using complex algorithm

• Jio’s mission was to achieve something that was never implemented before.

Hence, there was no way of defining a comprehensive ‘requirements document’

and running a classic RFP

How are the challenges addressed?

Challenges faced were handled as below:

• Jio hired more than 6000 software engineers to accomplish its digital initiatives

• Jio started investing in the start ups which were considered best in implementing the

digital innovations

• Jio decided to work with major technology partners who have a lot to gain with their

unique reference, but who would not necessarily have been the dominant player in

their respective domain

What is the final result?

Reliance Jio has implemented AI, IOT and blockchain by offering multiple digital services such

as smart home solutions atop the Jio Giga Fibre, remote video-conferencing facilities, etc.

Using blockchain Jio has delivered unprecedented security, trust, automation and efficiency

to almost any type of transaction.


What is the business problem/issue?

One of the technical challenges of having billions of devices deployed worldwide is the

ability to manage them. Although access management technologies exist in IoT, they are

based on centralized models that introduce a new variety of technical limitations to manage

them globally.

How would multiple technologies address this?

 One of the solutions implemented by Ericsson is using Blockchain along with AI to

overcome issues related to decentralization. At the same time AI is used to so that these

billions of devices can easily communicate among themselves with no human interference


Whether the company implemented this in pilot/full scale?

For now the project is under R&D department which is working on pilot scale to come

up with a robust solution which than can be implemented in full scale.

What are the challenges (technical/implementation/from user) faced during the


Major challenge that Ericsson had to face was in terms of investments. Sudden

increase in volatility of telecom industry reduced profit by a huge amount and also

demanded swift change in technology to survive in long run. All this required huge amount

of investment due to which Ericsson had to face problems to invest reasonable amount of

money in R&D for Blockchain, IOT and AI implementation.

How are the challenges addressed?

Through various strategy implementation like organizational restructuring, etc Ericsson

was able to come back as a leading service provider in telecom industry. At the same time, it

did not reduce any investment from R&D projects related to technologies which have huge

scope in future like Blockchain, IOT and AI.

What is the final result?

 Ericsson has not only successfully tested IOT with Blockchain and AI, they have also

used there finding in other projects which they are using with launch of 5G technology.

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